Terms of Service

Last updated: May 2026

Important role clarification: Nimera is operated by G7 Company LLC, a Georgian company that is not a virtual asset service provider (VASP). G7 Company LLC provides software, API connectivity, technical integration, merchant onboarding support, dashboard, routing/orchestration and support services for provider-led crypto acquiring. Regulated virtual asset, payment, acquiring, exchange, custody, transfer, wallet, settlement, KYC/KYB/KYT, Travel Rule, sanctions screening, transaction monitoring and related services are provided by independent authorised, registered or licensed third-party providers under their own terms and compliance framework.

These Terms of Service (the “Terms”) govern access to and use of the Nimera website, dashboard, APIs, software interfaces, merchant-facing tools, technical integration, onboarding support and related services made available through https://www.nimera.io and any associated interface (collectively, “Nimera”, the “Platform” or the “Services”). The Services are provided by G7 Company LLC, a company incorporated under the laws of Georgia, identification number 424094786 (the “Company”, “we”, “us” or “our”).

By accessing, registering for, integrating with or using any part of the Services, you confirm that you have read, understood and agree to be bound by these Terms. If you use the Services on behalf of a legal entity, you represent that you have authority to bind that entity. Do not use the Services if you do not accept these Terms.

The Services are intended for businesses, merchants, platforms and other commercial users. They are not intended for consumer investment, trading, custody, wallet or remittance purposes. We do not provide financial, investment, legal, regulatory, tax or accounting advice.

1. Eligibility and account access

  • You must be at least 18 years old and have legal capacity to enter into binding agreements.
  • If you act for a business, you must be duly authorised to represent that business and provide accurate corporate, ownership and authorised representative information.
  • You must use the Services only for lawful business purposes and in accordance with these Terms, applicable law, provider requirements and our risk controls.
  • You must not be located in, resident in, incorporated in, controlled from, acting for or otherwise connected with any jurisdiction, person, wallet, entity or activity subject to applicable sanctions, embargoes, provider restrictions or unacceptable AML/CTF risk.
  • We may refuse, restrict, suspend or terminate access if information is incomplete, inaccurate, inconsistent, unverifiable, prohibited by law/provider requirements or unacceptable under our risk assessment.

2. Nature of the Services and non-VASP position

Nimera is a provider-led crypto acquiring technology and support platform. The Company’s role is limited to non-regulated software, interface, API connectivity, technical integration, merchant onboarding support, commercial coordination, dashboard, routing/orchestration, information coordination and support functions.

The Company does not itself provide regulated virtual asset, payment, money remittance, exchange, brokerage, custody, wallet custody, settlement, acquiring, payment processing, investment, banking or e-money services. Any regulated or risk-sensitive functionality made available through, in connection with or following referral from the Platform is provided by independent authorised, registered or licensed third-party providers under their own regulatory permissions, customer terms, fees, compliance framework and procedures.

The Company does not:

  • exchange virtual assets for fiat currency, fiat currency for virtual assets or one virtual asset for another;
  • transfer virtual assets on behalf of customers, merchants or third parties;
  • receive, hold, pool, control, convert, route or settle virtual assets or fiat funds for merchants;
  • safeguard, custody, administer or control virtual assets, private keys, seed phrases, customer funds, merchant settlement funds, omnibus wallets or settlement wallets;
  • operate a trading platform, order book, broker, dealer, investment service, lending/staking service, token issuance service, payment service, money remittance service or e-money service;
  • hold itself out as a VASP, crypto payment processor, acquirer, payment institution, bank, exchange, custodian, broker, money transmitter or settlement provider.

Any description of crypto payment acceptance, checkout, conversion, fiat settlement, refunds, blocked transactions or similar functionality must be read as referring to functionality performed by independent third-party providers, unless we expressly state that the Company has obtained all required authorisations and has updated these Terms accordingly.

3. Provider-led crypto acquiring model

Nimera may assist merchants in accessing provider-led crypto acquiring flows. In such a model, a payer may use virtual assets within a provider-controlled checkout or payment flow and the merchant may receive settlement from the relevant provider, bank, payment service provider or settlement chain, subject to provider terms and applicable law.

The Company’s role may include:

  • commercial introduction of merchants to third-party providers;
  • collection of onboarding information for our own risk review or provider onboarding support;
  • API connectivity, technical integration and dashboard configuration;
  • routing/orchestration support between merchants and integrated providers;
  • first-line operational support and escalation of technical or provider-related issues;
  • cooperation with providers on compliance, fraud, dispute, settlement and information requests.

The relevant provider is responsible for the regulated functions it performs, which may include wallet/address generation, checkout operation, KYC/KYB/KYT, sanctions screening, Travel Rule compliance, wallet screening, transaction monitoring, execution, conversion, transfer, settlement, refunds, reversals, blocked transactions, suspicious activity reporting and regulatory recordkeeping.

4. Third-party providers and provider terms

The Platform may connect, redirect, route or technically integrate with independent third-party providers, including virtual asset service providers, crypto payment/acquiring providers, payment service providers, banks, liquidity providers, KYC/KYB/KYT vendors, blockchain analytics vendors, sanctions screening providers, fraud monitoring vendors and other technical or compliance providers.

Third-party provider services are governed by the provider’s own terms, privacy notices, risk disclosures, compliance requirements, fees, limits, eligibility rules, supported jurisdictions, supported assets, settlement rules, refund/reversal rules, suspension rights and complaints procedures. You must review and accept those documents where required. The Company does not control provider approvals, declines, delays, investigations, blocked transactions, settlement timing, conversion rates, fees, refunds, reversals, onboarding outcomes or compliance decisions.

Provider requirements may be stricter than these Terms. Where a provider, bank, payment partner or compliance vendor imposes stricter requirements, those requirements may apply to the relevant feature, merchant, transaction, settlement or jurisdiction.

5. Merchant responsibilities

  • Provide complete, accurate and up-to-date corporate, beneficial ownership, authorised representative, business model, website/domain, product/service, settlement, tax and compliance information requested by us or by providers.
  • Maintain lawful, clear and non-misleading website terms, refund policy, privacy notice and checkout disclosures.
  • Use Nimera only for approved business models, jurisdictions, websites, products and transaction flows.
  • Do not describe the Company as your VASP, acquirer, payment processor, settlement provider, custodian, exchange, bank or money transmitter.
  • Promptly notify us of changes to ownership, control, directors, business model, website, jurisdictions, products, risk profile, provider relationship, licences or regulatory status.
  • Cooperate with compliance, fraud, sanctions, dispute, provider and law-enforcement requests where required.

6. Compliance checks, KYB/KYC/KYT and monitoring

Access to the Services or to provider-controlled features may require business verification, identity verification, beneficial ownership checks, sanctions screening, PEP/adverse media screening, wallet screening, blockchain analytics, Travel Rule information, source of funds/source of wealth information, transaction monitoring or other compliance checks. These checks may be performed by the Company for its direct relationships, by third-party providers for provider-controlled flows, or by both within their respective roles.

You agree to provide information and documents reasonably requested for AML/CTF, sanctions, fraud prevention, provider onboarding, regulatory perimeter, tax, security or legal purposes. Failure to provide requested information, failed verification, suspicious activity, sanctions exposure, prohibited activity, provider instruction or unacceptable risk may result in refusal, suspension, restriction, termination, blocked transactions, provider notification or reporting to competent authorities where applicable.

7. Fees and commissions

Provider fees, blockchain network fees, settlement fees, conversion spreads, refund/reversal fees and other transaction-related charges may be determined by the relevant third-party provider or network. We may receive referral, revenue share, commission, service, support, routing, software or technical integration fees from merchants or providers. Receiving such fees does not make us the regulated provider of the underlying third-party service.

8. Prohibited and restricted activities

You must not use the Services, any integration, checkout flow, provider-controlled feature or connected wallet for illegal, abusive, deceptive, high-risk or prohibited activity. Prohibited activity includes:

  • money laundering, terrorist financing, proliferation financing, sanctions evasion, fraud, scams, phishing, ransomware, extortion, darknet activity, stolen funds, cybercrime or market manipulation;
  • illegal goods or services, illegal weapons, illegal drugs, stolen goods, counterfeit goods, human trafficking, child exploitation or prohibited content;
  • unlicensed financial services, unlicensed payment services, unlicensed money remittance, unlicensed investment/brokerage services, unlicensed gambling, pyramid schemes or deceptive investment products;
  • mixers, tumblers, anonymity-enhancing services, privacy coins or wallets/platforms associated with illicit activity, where prohibited by law, provider policy or our risk controls;
  • circumvention of sanctions, provider controls, geographic restrictions, transaction limits, wallet screening, KYC/KYB/KYT, security controls or account restrictions;
  • any activity that misrepresents the Company as a VASP, acquirer, payment processor, settlement provider, exchange, custodian, bank or money transmitter.

Restricted activities may require enhanced review or may be refused, including high-risk crypto businesses, high-risk gaming, adult content, high-dispute businesses, donation flows, cross-border remittance-like models, offshore structures, opaque ownership, high-risk jurisdictions and activities prohibited by any provider.

9. Suspension, refusal and termination

We may refuse, modify, suspend, restrict or terminate any Service, account, merchant access, API key, integration or support if: (a) required by law, provider, bank or risk controls; (b) information is incomplete, inaccurate or unverifiable; (c) sanctions, AML/CTF, fraud, scam, regulatory perimeter or prohibited activity concerns arise; (d) the relevant provider suspends or terminates a feature; (e) the flow may cause the Company to exceed its non-VASP/non-regulated role; or (f) continued access creates unacceptable legal, regulatory, operational or reputational risk.

10. No guarantee of availability, approval or settlement

We do not guarantee provider approval, transaction completion, conversion rate, price, liquidity, supported asset, supported jurisdiction, settlement timing, refund/reversal outcome, legal treatment, regulatory availability or continuous operation of the Platform or provider services. Cryptoasset, blockchain, provider, bank and settlement flows may be delayed, declined, blocked, reversed, suspended or terminated.

11. Intellectual property and acceptable use

The Platform, APIs, dashboard, documentation, software, user interfaces, designs, trademarks, content and related materials are owned by or licensed to the Company or its licensors. You receive only a limited, revocable, non-exclusive, non-transferable right to use the Services for approved business purposes. You must not copy, reverse engineer, scrape, disrupt, overload, bypass security, misuse API keys, introduce malware or use the Services to build a competing product without our written consent.

12. Confidentiality and data

Information exchanged during onboarding, integration, support, compliance review, provider coordination, incident handling and investigations may be confidential. You must protect confidential information and use it only for the permitted purpose. Personal data is processed in accordance with our Privacy Policy and, where applicable, provider privacy notices.

13. Disclaimers and limitation of liability

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim warranties of uninterrupted operation, merchantability, fitness for a particular purpose, non-infringement, provider availability, transaction completion, settlement, conversion, refund, compliance approval or error-free operation.

To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, consequential, punitive or exemplary damages, loss of profits, loss of revenue, loss of goodwill, loss of data, loss of cryptoassets, provider failure, blockchain failure, settlement delay, compliance decline, sanctions block, bank/payment refusal, market volatility or unauthorised third-party activity, except where liability cannot be excluded by applicable law.

14. Indemnity

You agree to indemnify and hold harmless the Company, its directors, officers, employees, contractors and affiliates from claims, losses, liabilities, costs and expenses arising from your breach of these Terms, misuse of the Services, unlawful business activity, inaccurate information, sanctions/AML breach, provider breach, customer dispute, tax failure, data breach caused by you or misrepresentation of the Company’s role.

15. Changes

We may update these Terms to reflect changes in law, provider requirements, risk controls, products, fees, technology or business model. The updated version will be posted on the Platform with a new effective date. Continued use after publication means acceptance of the updated Terms.

16. Governing law, disputes and contact

These Terms are governed by the laws of Georgia, without regard to conflict-of-law rules. Unless mandatory law requires otherwise, disputes shall be submitted to the competent courts of Tbilisi, Georgia.

Questions may be submitted to support@nimera.io.